HP Designjet 5000, 5500 Plotter Reparatur
Ersatzteile, Verkauf, Fehler — Hamburg
Für Fehler wie FFFF FFFF 031C02C2, 01002D, 050000, 0B0006, 0C0030, 0F0100 030C099F


Im Großraum Hamburg und Norddeutschland reparieren wir gerne bei Ihnen vor Ort und haben die Ersatzteile im Werkstattwagen. Eine Kostenorientierung finden Sie auf unserer Startseite.
Bitte nehmen Sie Kontakt mit uns auf.


Teileliste

ausblenden

Weitere Teile auf Anfrage

Für die Drucker/Plotter dieser HP Designjet Modellreihe haben wir ein umfangreiches Ersatzteilsortiment auf Lager, auch viele nicht aufgelistete Teile.


HP DesignJet 5000(ps) 1067 mm — 42" (Modelnummern: C6090A, C6090V, (C6091A), (C6091V))
HP DesignJet 5000(ps) 1524 mm — 60" (Modelnummern: C6095A, C6095V, (C6096A), (C6096V))
HP DesignJet 5500(ps) 1067 mm — 42" (Modelnummern: Q1251A, Q1251V, (Q1252A), (Q1252V))
HP DesignJet 5500(ps) 1524 mm — 60" (Modelnummern: Q1253A, Q1253V, (Q1254A), (Q1254V))
Version 1067 mm — 42"
Q1251-60320 HP Zahnriemen für Druckkopfschlitten (1067 mm, original HP)*2
— HP Carriage Belt (42", original HP)
€ auf Anfrage*1
Version 1524 mm — 60"
Q1253-60066 HP Zahnriemen für Druckkopfschlitten (1524 mm, original HP)*2
— HP Carriage Belt (60", original HP)
€ auf Anfrage*1

*1 Alle Preise in Deutschland zzgl. USt.. Die angegebenen Preise sind aufgrund der starken Marktpreisschwankungen Richtpreise. Bitte erfragen Sie die aktuellen Preise.
*2 Einbau nur durch geschultes Fachpersonal; ggf. Kalibrierung des Gerätes erforderlich.


Weitere Hersteller und Modelle auf Anfrage.
Vorbehaltlich der Lieferfähigkeit des jeweiligen Herstellers.

ausblenden

Fehler (Error Codes)

ausblenden

Bei Fragen zum Fehler-Code nehmen Sie gerne Kontakt mit unserem Support auf.


Fehler-Code
— Error Code
Beschreibung / Empfehlung
— Description / Recommendation
Designjet 5000, 5500 Fehler FFFF FFFF xxxxxxxx General firmware error.
Designjet 5000, 5500 Fehler FFFF FFFF 02B301b0 This error usually appears at the beginning of Printhead Alignment due to a firmware bug. If requent, upgrade firmware to A.02.xx.
Designjet 5000, 5500 Fehler FFFF FFFF 02E30751 Related to a Hard Drive starting to fail.
Designjet 5000, 5500 Fehler FFFF FFFF 01DCxxxx
FFFF FFFF 01DC0077
FFFF FFFF 027302F8
There is a problem with the I/O Card (happens during power up).
Designjet 5000, 5500 Fehler FFFF FFFF 030D0170 or 030d0171 At power-up, the Printer thinks it is smaller than 42 inches.
Designjet 5000, 5500 Fehler FFFF FFFF 031609xx
FFFF FFFF 03160A14
This error code only appears if the Main PCA was replaced without removing the media from the printer, because the firmware tries to find the last media information in the EEROM. Since the information cannot be found, this error code is displayed. Remove media and re-boot the printer.
Designjet 5000, 5500 Fehler FFFF FFFF 031C02C2 Media System Error: Upgrade Firmware (Error points to not have any profiles). Replace hard Drive if Firmware Upgrade fails.
Can occur when or if a printer has been interrupted in a process and shut down with paper in the paper path. For example, a user cancels a print but the printer keeps on printing so the user interrupts by switching off the main power switch.
→ Solution: If the error recurs when the printer is rebooted, try the following: Remove paper from the printer and power cycle it. The system error will disappear, the printer will start up to Ready for media and you can reload paper using the front panel LOAD MEDIA button.
Designjet 5000, 5500 Fehler FFFF FFFF 03450097 If the Window is opened during the cutting operation, the Printer hangs and the Carriage suddenly stops. If you press any key on the front panel FFFF FFFF 03450097 may be displayed. Re-boot the Printer and make sure that the Window is never opened during the cutting operation. Upgrade to any A.02.xx firmware release.
Designjet 5000, 5500 Fehler FFFF FFFF 036000BD This firmware error code is related to the detection of the Printhead cleaners by the line sensor. It always happens during initialisation, while checking the Printhead Cleaners. In most cases, it is a problem of incorrectly inserted Printhead Cleaners, but it can also be caused by a service station fault.
Designjet 5000, 5500 Fehler FFFF FFFF 036e0136 This is an internal general error code which can appear during the Printhead Alignment process. The chance of this error appearing is less than 0.5% and there is nothing wrong with the printer. Re-boot the printer and error code should not appear again.
Designjet 5000, 5500 Fehler 01002D (Non-Continuable) The main PCA cannot communicate with the Carriage.
Designjet 5000, 5500 Fehler 010023 (Non-Continuable) EEROM Test failure.
Designjet 5000, 5500 Fehler 010030 This error code appears when the power supply detects a low spike (e.g. due to a temporary loss of tension).
034c095a The Power Supply may not function correct.
034c095e There is nothing wrong with the Printer. Reboot the printer and error code should not appear again.
Designjet 5000, 5500 Fehler 010040 Error in Paper-axis Encoder quadrature.
Designjet 5000, 5500 Fehler 010041 Error in Scan-axis Encoder quadrature.
Designjet 5000, 5500 Fehler 010042 Error in Service Station-axis Encoder quadrature.
Designjet 5000, 5500 Fehler 010090 (Continuable) Error in Paper-axis Motor Encoder.
Designjet 5000, 5500 Fehler 010091 (Continuable) Error in Paper-axis Motor Encoder.
Designjet 5000, 5500 Fehler 010092 (Continuable)Mark Encoder position not detected on Drive Roller.
Designjet 5000, 5500 Fehler 011000 NIB Crash. Power printer off and on again using the power switch at the back of the printer.
Designjet 5000, 5500 Fehler 040000 01E603D9 This is an error that is related to the parallel port. It happens normally in new printers and only once (it is unlikely to happen again). Even if the error appears again, there is nothing wrong with the Printer.
Designjet 5000, 5500 Fehler 050000 (Continuable) Lens has problems reading the Mark Encoder on the Drive Roller.
Designjet 5000, 5500 Fehler 050001 (Continuable) Lens has problems reading the Mark Encoder on the Drive Roller.
Designjet 5000, 5500 Fehler 06030C Bad line sensor.
Designjet 5000, 5500 Fehler 06040C Line sensor not connected correctly.
Designjet 5000, 5500 Fehler 0A0000 APS Failure.
Designjet 5000, 5500 Fehler 0A0010 APS Failure.
Designjet 5000, 5500 Fehler 0A0020 Error in calibrating the APS sensor.
Designjet 5000, 5500 Fehler 0A0030 Problem in Depressurizing Air System.
Designjet 5000, 5500 Fehler 0A0040 APS Failure.
Designjet 5000, 5500 Fehler 0A0050 (Non-Continuable) The printer had detected a leak in the Tubes System (should only appear in printers with the Ink Leak Detector installed).
Designjet 5000, 5500 Fehler 0A0060 (Non-Continuable) The Printer has detected a leak in the Tubes System (should only appear in printers with the Ink Leak Detector installed).
Designjet 5000, 5500 Fehler 0A0070 (Continuable) The Backup EEROM contents stored in the Hard Disk Drive are not consistent with the ones required by the firmware.
Designjet 5000, 5500 Fehler 0B0000 Bad Ambient Temperature measured.
Designjet 5000, 5500 Fehler 0B0001 Bad humidity read.
Designjet 5000, 5500 Fehler 0B0002 Bad IDS pressure read.
Designjet 5000, 5500 Fehler 0B0003 ADC0 Internal channels check Failure.
Designjet 5000, 5500 Fehler 0B0004 APS Failure.
Designjet 5000, 5500 Fehler 0B0005 APS Failure.
Designjet 5000, 5500 Fehler 0B0006 The trailing cable has been incorrectly connected.
Designjet 5000, 5500 Fehler 0B000X Unable to detect Fan (X= 7-Vacuum, 8-Cooling, 9-Aerosol).
Designjet 5000, 5500 Fehler 0B0010 xxxxxxxx This firmware error code is related to the detection of the printhead cleaners by the line sensor. It always happens during initialisation, while checking the printhead cleaners. In most cases, it is a problem of incorrectly inserted printhead cleaners, but it can also be caused by the service station.
Designjet 5000, 5500 Fehler 0B000A Primer Shutdown Error.
Designjet 5000, 5500 Fehler 0B000B APS Failure.
Designjet 5000, 5500 Fehler 0B000C Serial Device ADC test failure.
Designjet 5000, 5500 Fehler 0B000D 24 V source test failure.
Designjet 5000, 5500 Fehler 0B000E At power-up, the Printer thinks it is smaller than 42 inches.
Designjet 5000, 5500 Fehler 0B000F (Continuable) Only applicable to Designjet 5500 series. Unable to detect the Heater. If this error appears, all settings related to the heater will disappear from the front panel.
Designjet 5000, 5500 Fehler 0C0030 Drop detect failure.
Designjet 5000, 5500 Fehler 0C0032 (Continuable) Drop detector not calibrated or the calibration settings have been lost.
Designjet 5000, 5500 Fehler 0C0040 Error in Printhead Drop Detection. This error code appears when the Printer detects that the same area of nozzles do not work in different Printheads. The possible causes are either fibres or a piece of paper in the Drop Detector or that the Scan-Axis reference is incorrect.
Designjet 5000, 5500 Fehler 0C00FF Print Mask could not be generated. The mask generation algorithm could not generate the print mask. Possible causes are memory corruption, print mode definition incompatible with mask restrictions (if using an external RIP). This cause is not likely to be the Printhead because if it was, the Printhead would be marked as XX21 REPLACE.
Designjet 5000, 5500 Fehler 0C1000 Primer not calibrated or the calibration settings have been lost.
Designjet 5000, 5500 Fehler 0C1001 Primer Shutdown Error.
Designjet 5000, 5500 Fehler 0D0000 No media profiles available.
Designjet 5000, 5500 Fehler 0D0000 033f019C No media profiles available.
Designjet 5000, 5500 Fehler 0D0002 (Continuable) Insufficient memory to Initialize HPGL2/RTL. The minimum memory required is 96 MB so verify memory installed on the printer.
Designjet 5000, 5500 Fehler 0D0003 xxxxxxxx (Non-Continuable) This error usually appears at the beginning of printhead alignment due to a firmware bug. If error appears frequently upgrade to firmware release A.02.xx.
Designjet 5000, 5500 Fehler 0D0004 xxxxxxxx (Non-Continuable) This is an internal general error code which can appear during the Printhead Alignment process. The chance of this error appearing is less than 0.5% and there is nothing wrong with the Printer. Re-boot the printer and the error code should not appear again.
Designjet 5000, 5500 Fehler 0D0005 03180382 (Non-Continuable) After cutting the media, the Printer cannot deactivate the cutter.
Designjet 5000, 5500 Fehler 0Fxxxx (Non-Continuable) A firmware error has occurred.
Designjet 5000, 5500 Fehler 0F0100 030C099F (Non-Continable) While start up:
This may be an error finding the mark encoder. The mark encoder is the white plastic piece on the left end of the roller. Replace the lense cover first. If the error remains, turn the printer off, and place a piece of black tape over the hole at the left end of the drive roller, this will block the mark encoder from the line sensor and should trigger a 010092 error during power on. When the 010092 error comes up, press enter to continue past the error. After the printer comes ready, remove the tape, and run a scan axis calibration.
To run the Scan Axis Calibration:
1. Enter "Device Setup".
2. Enter "Utilities".
3. Press the UP arrow and ENTER keys simultaniously.
4. Select "Yes".
5. Enter "Service Calibrations".
6. Run the "Scan Axis Calibration".
Designjet 5000, 5500 Fehler 0F0100 03180382 (Non-Continable) After cutting the media, the Printer cannot deactivate the cutter.
Designjet 5000, 5500 Fehler 0F0100 36B0923 (Non-Continable) Firmware error. Hard Drive Replacement fixed issue.
Designjet 5000, 5500 Fehler 0F0200 00B007bc This is an error related to an internal crash involving media profiles and memory.
Designjet 5000, 5500 Fehler 0F0200 00B007E5 Refer to System Error Code 0F0200 00B007BC.
Designjet 5000, 5500 Fehler 0F0200 01E603d2 This is an error that is related to the Parallel Port. It happens normally in New Printers and only once (it is unlikely to appear again). Even if the error appears again, there is nothing wrong with the printer.
Designjet 5000, 5500 Fehler 1F500XX (Boot Failed) This is an error related to the Hard Disk Drive, either the connections are bad or the Hard Disk Drive or the Main PCA are defective.
Designjet 5000, 5500 Fehler 1F50010 (Boot Failed) PCI Bus Error. Hard Drive could be bad. Replace Hard Disk (Main PCA, Power Supply). Also swap JetDirect Slots.
Designjet 5000, 5500 Fehler E50000 This is an error that is related to the Hard Disk Drive, either the connections are bad or the Hard Disk Drive and/or the Main PCA are defective.
ausblenden